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Hi,
We have been using the Newsletter plugin from past 11 months. Till now we have't faced any issues. But now when we try to activate the popup, the popup is not displaying. Also the website has become very slow and there is timeout errors displaying very frequently and the webpage isn't loading properly.
Could you please support us on this? Awaiting for your response
Hi, the popup is a commercial extension, please open a ticketto the support service so we'll be able to follow and solve your problem. The slowness of the site should not be related to the Newsletter plugin or the popup not working. Maybe you changed the theme? In the ticket report any changes you made ust before the plugin stopped to work, thank you.
Stefano.
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