Home Forums Newsletter Plugin Support Newsletter plugin not send welcome page with contact form 7

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  • #286105
    sklep cherimprmium
    Participant

    Good day I am using contact form 7 version 5.5.6.1 I have installed and configured the newsletter plugin. I added a checkbox to the cf7 form: [checkbox* newsletter default:1 “Subscribe to my newsletter”] as instructed. Unfortunately after subscribing to the newsletter on my form the welcome page message does not arrive and the subscriber is not subscribed to the list. I have the welcome page enabled in the settings, sending the test page works fine. It does not work only with contact form 7.
    Can I ask for help in this matter?
    Thank you very much

    #286112
    Stefano
    Keymaster

    Hi, do you mean the welcome email?
    Try to test the email deliverability from the system/delivery panel, could be the blog has some problems sending emails.

    #286113
    sklep cherimprmium
    Participant

    Hi thank you for your reply yes it is about the welcome emails. After subscribing to the newsletter via contact form 7 it does not subscribe the subscriber to the list. The test emails are sent correctly. In the tnp system is there an smtp option or do I need to check there?
    thanks

    #286114
    sklep cherimprmium
    Participant

    I checked the operation o when I used the newsletter widget plugin tnp everything is fine the welcome message arrives. Only by contact form 7 does not work

Viewing 4 posts - 1 through 4 (of 4 total)
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