Home › Forums › Newsletter Plugin Support › “Newsletter Not Found” error message

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  • #358877
    User
    Participant

    When I try to create a newsletter, it will not save or send.

    I can access the plugin, look at past newsletters, and get into the editor to create a new newsletter, but it will not allow me to save or send that new newsletter. When I select the template, it says “successfully updated” but it has not actually updated because when I click save, it refreshes the page and brings me back to the template selection screen. When I hit “send now” it brings me to a mostly blank page that says “Newsletter not found.”

    Does anyone know how to fix this issue? I appreciate any help! Thank you!

    I can send the new newsletter as a test email, but I cannot save it or send it to subscribers.

    I can also duplicate an old newsletter and edit that to include new information, save, and send that duplicate, but I cannot create a new newsletter. If I have to use this workaround, that’s fine, but I would like to know how to fix the issue of creating a new newsletter.

    #358889
    Roberto
    Keymaster

    Hi, we have just released an update with the fix. Please wait for version 9.4.1 to be available.

    Regards,
    Roberto
    The Newsletter Plugin

    #358891
    User
    Participant

    Thank you!

Viewing 3 posts - 1 through 3 (of 3 total)
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