Home Forums Newsletter Plugin Support Newsletter doesn't send

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  • #48924
    jeppex
    Participant

    Hi
    So I installed Newsletter onto a webpage I’m managing a few weeks back. Everything worked as it should, test newsletters, confirmations etc. worked. However yesterday, just about to launch, I stopped working. Using the diagnostics emails in the top panel only one email arrives (it says 3 should arrive.) Test emails doesn’t show up (no matter the content (ie. no spam trigger words)
    Right before I changed some DNS settings on the page. Thinking this was the problem, I rolled the changes back, but the problem persists.
    I’m a bit at a loss here. Any ideas?

    Thanks!

    Jeppex

    #49113
    Stefano
    Keymaster

    Hi, do the tests from the status panel. Probably your provider is blocking you, have you asked them?

    About the DNS, I don’t understand which setting you could have changed from the plugin (correct me if I understood wrongly). If you added an SPF record to the DNS in the wrong way that could be a problem of email rejected.

    Stefano.

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