New User Would Like Some Assistance

[mc1969]

I am trialling the free version of The Newsletter Plugin with a view to purchasing the pro version, and I would be grateful for some assistance or comments with the following:

1. Is it possible to send an email only to subscribers on a list that have a certain extra profile field? If so, how is this done?

For instance, I have a list of basketball clubs in Australia, with an extra profile field for the club’s state.

If I want to send an email to basketball clubs in Victoria only, how can I do that? I can’t seem to find any such option when I set up the sending process.

2. I can see where tags such as {name} can be used in the email subject line and content, and have done so successfully.

However, I have also set up an extra profile field called “Club Name” on my basketball list. If I want to mention the club name in the email content, where do I find the tag for that field? Can it actually be done (eg. {club_name} )?

3. Although I have entered snippets under the subject line in the emails I have sent as per the suggestion on the form composer, they are not showing up when the message is received.(tested with Outlook and Thunderbird). Is there any reason for this?

I am currently using my website hosting company’s SMTP service if this is of any relevance.

[mc1969]

As nobody in this so-called “community” could be bothered responding to my above post, I decided to contact the plugin makers directly with the same queries.
I did this on July 1st, and received an email acknowledging my enquiry.
To date (July 6th), I have no reply, and I have decided to stay with my existing email programme.
The upside is I have not wasted my money on a product which obviously has zero support or interest in new customers.
I suggest that anyone who is considering purchasing it take note of my experience.

[Stefano]

Hi, when you define extra fields, they’re available in the targeting panel for a newsletter but only if they’re of type “list” (a set of values).
All tags that can be used in a newsletter are listed here:
https://www.thenewsletterplugin.com/documentation/newsletters/newsletter-tags/
The snippet is shown only by Gmail, as far as we know.

[Author]

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