Hi there. New user here. I am having trouble getting the double opt-in process to work. I am working on a GoDaddy hosted WordPress site for a client. I have tried using the GoDaddy SMTP option as well as external. All test messages from the SMTP configuration page always arrive.
Regardless of how GoDaddy SMTP is configured, I always get the test mails. No problems there. I can also send a test newsletter successfully. My problem is that activation emails (and subsequent confirmation emails, because I can’t activate) never arrive. I have checked junk email, and still nothing. The Newsletter Subscriber page shows the user and is waiting for confirmation. If I use the “resend activation” button, it reports that an email is successfully sent, but again, nothing arrives.
If I manually confirm a subscriber (or if I just add a subscriber manually as a test user), I am able to successfully send a test activation email. If I turn off double opt-in, the user is confirmed immediately, and again, everything works as expected.
Any insights would be highly appreciated!