Home Forums Newsletter Plugin Support New installation: Subscribe works – newsletters don’t

  • This topic has 3 replies, 2 voices, and was last updated 1 month ago by Anonymous.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #312931
    Anonymous
    Inactive

    Hello,

    we installed the plugin, added some subscribers, prepared a newsletter, clicked on “send” and the systems says that 1. the newsletter was sent and reached “0 of 0” subscribers.

    We also did a “send test mail” in the System -> Delivery Diagnostic which works fine.

    What can we do as a next step to debug? Thank you

    #312940
    Stefano
    Keymaster

    Hi, 0/0 means the filters set on that newsletter do not extract any subscriber: could you kindly review them?

    #313018
    Anonymous
    Inactive

    Thank you Stefano. And where do I do that?

    #313019
    Anonymous
    Inactive

    Stefano, for some reason it now works. Thanks you. Shall be testing in detail now.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
×