Home Forums Newsletter Plugin Support Mobile sign up not working

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #313821
    Pitch in Theology
    Participant

    Hey! I am new to all of this, and searching for other users with this same issue isnt working.

    I can sign up for our newsletter on desktop without any issues, but I cannot use the mobile site to sign up. It takes the information and then just says: Submitting….

    Can anyone help me fix this?

    #313822
    Stefano
    Keymaster

    Hi, could you share the site where there is the subscription form? The submitting… word is not part of our plugin, maybe there is a custom form.

    #313827
    Pitch in Theology
    Participant

    I can’t see any custom fields. I believe I just used the standard form. 
    pitchintheology.org/newsletter

    #313908
    Pitch in Theology
    Participant

    Is there any help for this situation?

    #313985
    Stefano
    Keymaster

    Hi, your site is converting the pages to the AMP format, and the form is not converted in the right way to be compatible with AMP. I don’t know of possible solutions right now.

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
×