Home Forums Newsletter Plugin Support List configuration error

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  • #262438
    erietta
    Participant

    I’ve watched all the videos, read the documentation but still get this error on 2 of my 3 newsletter forms. There is no difference around how each of these is configured. As a side note, I am building my site on a staging server (but don’t see how that would contribute). The error – only visible to ma as an administrator is:

    List “list-name” added to the form is not configured, skipped.

    Can anyone provide suggestions to help me troubleshoot this?

    #262449
    Stefano
    Keymaster

    Hi, it seems a form is configured specifying a list with the wrong ID. Can you show me the shortcode used?

    #262469
    erietta
    Participant

    Hi! Thanks for replying. Your reply got me troubleshooting. And I got it working. But I think I may have still found a bug.

    I am using the Astra Pro theme with Gutenberg btw. I tried 3 things.

    (1) I inserted the form on the page via the block editor. That gave me the form fields to configure the form including adding the list name. That produced the error above.
    (2) Then after reading your reply I tried with short code [newsletter_form list=listname]. This produced the same error.
    (3) Then I tried with just the short code [newsletter_form]. No error and list automatically assigned to a new subscriber (my list is enforced).

    I tested it further by defining another list. I then added this second list specifying the list name with short-code. The reported admin notification then appeared again.

    So, all fixed for now and fixed for my needs but still a bug found.

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