License check fails after regenerate

[Crafty Studio]

I’m having difficulty getting the Woocommerce addon working and I regenerated the License key to see if this would work. Now the license check fails when I paste the newly generated license key in the Settings area.

It’s been over a year (possibly 2 years) since I paid for the license. The pricing plans indicates that ‘After one year addons continue to work’.

Any help appreciated!

thanks

Fintan

[Michael]

Hello,

please go to your account page and click Regenerate key (be sure not to use the one under “Your licenses” box). Then go to General settings in the plugin and insert the key. If it fails validation, please report back with the exact error message you’re gettings. I confirm that addons will continue working even after premium licenses expiration.

Michael

[Michael]

Just a note: addons will continue working even after license expiration, but you won’t be able to update them without a valid license.

[Crafty Studio]

HI @michael. thanks for getting back to me. I’ve followed those steps and I get this error message;

‘License check: Incorrect license, get it from your account page on http://www.thenewsletterplugin.com’

[Michael]

Hi,

please reach me at michael@thenewsletterplugin.com and send me the license number you’re trying to use.

Michael

[Author]

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