Home Forums Newsletter Plugin Support Issue with subscriber import

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  • #37436
    Anonymous
    Inactive

    Hey,

    I just recently switched to this newsletter plugin and previously just saved all the registrations in an excel sheet. I now want to import those Names and email addresses into the plugin but always receive an import error. The error message is “Database error see the log files (log files path can be found on Newsletter diagnostic panel)” and the log file looks something like this import error

    Strangely, it imported a few contacts, but not nearly all of theme, so I guess it’s not a general problem with the .csv file itself.

    Does anyone has an idea what it might be?

    #38775
    Stefano
    Keymaster

    The fatal reported error could be a database level limit. Try to split the list in small parts.

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