Home Forums Newsletter Plugin Support imported subscribers but feed by mail not enabled

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  • #91409
    nikdow
    Participant

    I set up the newsletter plugin and set “feed by mail” to be Yes by default for new subscribers.
    I imported around 6000 existing subscribers from Mail Chimp however none of these have Yes for “feed by mail”.
    New subscribers since the Newsletter Plugin was installed have it OK.

    How can I rectify this, I need to bulk update all subscribers to “feed by mail”.

    Also, there doesn’t seem to be any way to search this forum, in case this question is already answered.

    I’m OK with running a custom plugin or any PHP code that is required.

    #91837
    nikdow
    Participant

    OK I did a Google search and found a post that answered my question.

    Amazing how on so many websites (not just this one), it is easier to find a page by googling it rather than via the site’s own navigation.

    #237923
    Firsov
    Participant

    how did you solve this problem?

    #238023
    nikdow
    Participant

    Terribly ashamed to state that I didn’t keep any record of the steps taken to fix the problem! I’ll try to remember:

    I switched from Feed by Mail to Automated add-on.
    You set up at least one channel, and each subscriber needs to be linked to the channel.

    I was already sending emails to the subscribers who signed up since I set up Newsletter, but the ones I imported from Mailchimp were not getting the emails.

    Then under subscribers -> maintenance -> lists (tab)
    you see a <select> which includes the channel from Automated add-on. In my case that is the only option, but it needs to be selected if you have multiple lists.
    then click on “Activate for everyone”. The Lists tab has lots of options for bulk operations on your subscribers, so it’s very powerful (and dangerous).

    Stefan was helpful, not sure why his replies are not on this thread, but I recall a few of his inputs, including that each subscriber shows a list of the newsletters they received, (Newsletters tab), and the list they should be on (Lists tab).

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