Home Forums Newsletter Plugin Support Import Email Database

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #29938
    Anonymous
    Inactive

    Hi What ever we try to upload our Email Database
    a) copy and paste emails manually
    or
    b) upload CSV file
    it seems that this is a limitation for the upload – sometime we can upload 3000 Emails manually – sometime only 1000 by css file upload –
    how can we solve this problem !
    We are working with the newest WP release and your actual software !

    PLS help – our file has 55000 Emails inside (only emails no other data ! )
    Thanks a lot for your help we really appreciate your support and amazing tool !
    BR Osman

    #29952
    Stefano
    Keymaster

    If you can import so little amount per batch I suspect the provider has limitation on your database. Since your list is rather important, are you sure the hosting plan you have is enough powerful?

    Anyway, you can always split the list is small batches and import them, ia an one off work… may be a little boring but to one time.

    Stefano.

    #29953
    Stefano
    Keymaster

    Another thing: when importing Newsletter try to remove provider limitations like time limits, but not all providers let to change that value.
    Check in the status panel if there’s a KO on time limit setting.

    You can even set Newsletter in debug mode (main settings panel) and check for php error logs in the status panel which could report possible problems.

    Stefano.

    #29959
    Anonymous
    Inactive

    18-02-2017 12:46:56 – DEBUG – m: 13,1 MB, u: 0 – hook_newsletter> Start
    18-02-2017 12:46:57 – DEBUG – m: 13,1 MB, u: 0 – hook_newsletter> Emails found in sending status: 0
    18-02-2017 12:46:57 – DEBUG – m: 13,1 MB, u: 0 – hook_newsletter> End
    18-02-2017 12:49:59 – DEBUG – m: 13,1 MB, u: 0 – hook_newsletter> Start
    18-02-2017 12:50:00 – DEBUG – m: 13,1 MB, u: 0 – hook_newsletter> Emails found in sending status: 0
    18-02-2017 12:50:00 – DEBUG – m: 13,1 MB, u: 0 – hook_newsletter> End

    We have no bigger restrictions – file size is 2 MB to import
    Thie is the debug mode – after pressing enter to import the scree is working for 10 seconds – then return with a black screen ? ANY Idea ?
    Can I import the emails by FTP ???

    #29960
    Anonymous
    Inactive

    System said:
    maximum timeout processing request / Spere Config fast CGI Gateway ??
    Any Idea ?
    I need to fix this problem on Monday Morning !
    THANK YOU !

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