Home Forums Newsletter Plugin Support Images not showing on some emails

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    I am trying to send a newsletter with images but on some devices, on some mail adresses the pictures doesn’t appear and there’s only a “?” showing instead of the image.

    On mobile phone, you often have images not showing on Microsoft mail addresses but everything is fine on Gmail addresses … that’s weird.

    Is there a way to fix this ?


    Hi, are they not showing on Apple Mail? If one client shows them, it means they’re correctly referred in the email body: probably the provider is blocking some clients. Try to send a test email using the “System/Delivery” test option and if one of the two included images is shown, it means the provider is blocking the loading of the other one (the one shown should be the one served from our servers).


    I made the test and yes, the first picture is not showing and the second one is.

    In that case, what should I do to correct this issue ?

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