Home Forums Newsletter Plugin Support Images not loading in Gmail

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  • #284096
    Anonymous
    Inactive

    Hi, I’ve noticed today that the images shown in our newsletter are not showing up in Gmail on a computer, while they do when viewing the newsletter in a phone. All images are shown when opening the newsletter in a non-gmail email.
    I understand that this is likely not a Newsletter Plugin issue (or not?), but I’d like to know whether this is happening to other people.
    BTW, Hotlink blocking is inactive in our provider and no message is shown by gmail. Until a couple of weeks ago, newsletters looked fine.

    #284100
    Stefano
    Keymaster

    If Gmail is blocking the images, you should see a notice on Gmail (web or android) to enable the image loading. As you observed, we can do nothing at the Newsletter plugin level, unluckily.

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