Home › Forums › Newsletter Plugin Support › Getting over the hump… getting the Amazon SES addon to work
- This topic has 2 replies, 3 voices, and was last updated 2 years, 5 months ago by MARK L HUNNIBELL.
December 12, 2020 at 12:00 pm #262599MarkHunnibellParticipant
I am using the Newsletter plugin to WordPress and have gone through all the steps to (1) create and verify account with amazon AWS and SES and (2) configure the Newsletter plugin with the account keys, but I am getting an error when I try the simple test interface within Newsletter. The error message appears in a window within the Newsletter plugin but is apparently just passing on the response from amazon AWS/SES. I have pasted it below. The only change to the error message is that I made xxxxx the username at gmail, but it was a valid address I submitted and was rejected.
What am I missing?
Error executing "SendRawEmail" on "https://email.us-east-1.amazonaws.com"; AWS HTTP error: Client error response [url] https://email.us-east-1.amazonaws.com https://forums.aws.amazon.com/ 400 https://forums.aws.amazon.com/ Bad Request MessageRejected (client): Email address is not verified. The following identities failed the check in region US-EAST-1: email@example.com - <ErrorResponse xmlns="http://ses.amazonaws.com/doc/2010-12-01/"> <Error> <Type>Sender</Type> <Code>MessageRejected</Code> <Message>Email address is not verified. The following identities failed the check in region US-EAST-1: firstname.lastname@example.org</Message> </Error> <RequestId>ce80ff12-3d73-430a-b4b1-e7a0580f8c46</RequestId> </ErrorResponse>December 12, 2020 at 12:02 pm #263512StefanoKeymaster
Hi, please use the support tickets to get support for our addons (this messa was marked as spam… sorry for this delay).
You should not send email as email@example.com with amazon ses, since the gmail domain is controlled by google. You should use your won domain and verify the email address you want to use. It’s likely that Amazon do not support sender with @gmail.com as domain.December 30, 2020 at 3:43 pm #264296MARK L HUNNIBELLParticipant
Thank you for your reply. I thought I would receive an email informing me of any replies, but I did not receive it (maybe it too ended up as SPAM… something you probably should look into). That said, I was NOT trying to send AS a @gmail.com address… that was the error I received when trying to send TO a @gmail.com address.
Anyway, after not receiving a reply, I went back over everything I did, step by step. It was then I saw something that made the difference.
I do not understand the purpose of the “regions,” but an amazon SES account is apparently tied to a specific LOCATION in the region. Although I had created the amazon SES account for “Ohio” in the region “US-EAST-1,” when I configured the Newsletter plugin settings, I had misidentified the location (I cannot remember, but maybe I had put in “Pennsylvania”). Once I changed the Newsletter plugin settings to reflect “Ohio,” it IMMEDIATELY worked and I have not had any further issue.
In your tutorial about setting up the Newsletter plugin for amazon SES, you probably should emphasize the need to match the actual location AND the region in the Newsletter plugin settings.
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