Formatting of Hero section is changed when saving the Newsletter draft

[Catharina Linnet]

Hi
When editing a Hero section – Picture + Text + Button and pressing “Apply” everything looks as expected with the Newsletter section to the left. When saving the Newsletter – the format of the Hero section is changed – the picture disappears and the size/format of the button is changed too. This goes for all Hero sections and buttons in the Newsletter.

[aldialdi]

I have the same problem in “Call to action” buttons…

[Stefano]

Hi, yes, version 8.8.3 should solve the problem. Sorry for this inconvenience it was related to some content security filters.

[Catharina Linnet]

Hi, just updated to 8.8.3 – the formatting of the buttons are now ok, the problem with the pictures being removed when saving the newsletter remains (Hero section).

[Stefano]

Hi, is the picture removed when using a specific layout? I cannot reproduce the problem. Could you help me with some more information of the hero setting you’re using?
Thank you very much!

[Catharina Linnet]

Layout: Image Left
Scheme: Custom
Order: Title/Text
Please let me know if you need any more details.

[Stefano]

Hi, just tested several “combinations” but the image remains. In your case it just disappear?
Could you contact me at stefano [at] thenewsletterplugin.com so we can setup a debug session?

Thank you.

[Author]

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