Home Forums Newsletter Plugin Support Faulty display header – Gmail and Outlook

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #303071
    Gregor
    Participant

    Hi

    We noticed that logo in header is not showing in Gmail (mobile and desktop) and in Outlook .. It shows perfect on Thunderbird as example ..

    https://prnt.sc/stmG9O1_8Xax

    #303193
    Stefano
    Keymaster

    Hi, please send a test email to test @ thenewsletterplugin.com so I can check how the header is added.
    Thank you.

    #303271
    Gregor
    Participant

    sent

    #303277
    Stefano
    Keymaster

    Hi, I can see it on thunderbird and gmail and outlook mobile. But I’m looking at a forwarded email, can you send a real test from your site to our address. You should even send a test (to us and yourself) from the System/Delivery panel.

    Thank you!

    #303346
    Gregor
    Participant

    sent via test feature .. please unsubscribe, cause i will be doing some more tests regarding design.

    I have to be sure it works on Gmail as we sent 3K emails every day and 70% is Gmail users. Only header is stopping us to switch from Mailpoet to Newsletter 😉

    #303411
    Gregor
    Participant

    Stefano – found the problem .. svg file in header .. when I replace it with png, Gmail shows up just perfect!

Viewing 6 posts - 1 through 6 (of 6 total)
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