Home Forums Newsletter Plugin Support Fatal error while sending a newsletter

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  • #358674
    Veninga
    Participant

    Hi i send today newsletter from multiple sites.
    Most worked well, but some newsletters give all of the sudden this problem:

    Please check the Newsletter plugin Help/Sending for more details. The error description is: Header value must be a string or array of strings but int provided.

    I dont think i have changed anything.
    What could cause this?

    #358675
    Stefano
    Keymaster

    Hi it seems an error with a delivery provider, are you using an SMTP plugin or a delivery addon?

    #358676
    Veninga
    Participant

    Yes, i use Amazon SES.
    I now see this message: One or more newsletters have been blocked due to severe delivery error. Check and restart.

    #358677
    Stefano
    Keymaster

    If you use the amazon ses addon, please open a ticket from your account page since the problem could be inside the addon. Or are you using Amazon SES connected with an SMTP plugin?

    If you click on a newsletter with an error from the newsletter list, you should have the error details reported on top of the page.

    It’s weird to have that error (Header value must be a string or array of strings but int provided) only on some newsletters. Are they standard newsletters or generated with the Automated addon?

    #358678
    Veninga
    Participant

    I use the Amazon SES addon. I will open a ticket.

Viewing 5 posts - 1 through 5 (of 5 total)
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