Home Forums Newsletter Plugin Support Failed to initialize plugin: mtheme_button

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  • Author
    Posts
  • #347371
    miseroprospero
    Participant

    Hi team!

    I enabled a popup, that once I check preview works great.
    But, then its not working when loading the site.

    In the settings page, it comes this message “Failed to initialize plugin: mtheme_button”
    I guess maybe is a conflict with the theme…
    How could I fix this?

    Thanks for your help!
    Carlos

    #347372
    Stefano
    Keymaster

    Hi Carlos, that error could be from your theme, as you said, or another plugin. Since the error is from that theme or plugin, you should contact the authors, then, once it’s clear the nature, we can work with them to solve the issue.
    Probably they use a JavaScript library conflicting with ours, the “plugin” in the error, I think, is a JS plugin of some library.
    S.

    #347373
    miseroprospero
    Participant

    Thanks for your swift answer, Stefano!
    So, I will try to contact them.
    Carlos

    #347374
    Stefano
    Keymaster

    Could you share the site link with the error visible? Maybe I can find out the conflict myself.

    #347375
    miseroprospero
    Participant

    Sure,
    The site is
    https://miseroprospero.com/

    The theme is Darkroom from iMaginem.

    And I took a screenshot

    https://www.imagenes-temporales.com/subidas/ver/qDzMVD/

    Thanks!

    #347376
    Stefano
    Keymaster

    Hi, with Chrome I can see the pop-up but not an error message, could be it appear only when you’r logged in?
    PS: the link to thr screenshot returns a “not found”

    #347377
    miseroprospero
    Participant

    Ep, yes, when I am logged in is this what I see

    https://i.postimg.cc/rw74V5tV/000.png

    But I tried again now in Chrome (logged out), in Firefox and in my mobil phone, and… nothing.
    Anyway, if you can see it with no problem, it is good news indeed.
    Maybe I have a problem with the computer I am using now.

    #347378
    Stefano
    Keymaster

    Hi, that is a plugin for tinymce, the editor. Probably a plugin ot the theme is injecting their initialization code on our pages (best practice should be to inject the code only on relevant pages).
    If you contact the authors they should be able to fix it.

    #347379
    miseroprospero
    Participant

    Oh, should I deactivate that tinymce plugin maybe?

    #347380
    Stefano
    Keymaster

    Hi, uhm, if you have a specific plugin for tinymce (which is included in WP), the conflict could be from that plugin, I don’t know.

    #347381
    miseroprospero
    Participant

    Well, I did it.
    That plugin is not really necessary.
    I will share with the authors your suggestions.
    Thanks a lot for your help, Stefano!

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