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  • #277967
    altercat
    Participant

    Hello

    When you visit the Statistic page for a specific newsletter, there’s a function that lists the subscribers whose delivery returned an Error. Above this list there’s an “Export” button, however when you export it it’s just a list of all subscribers that the newsletter was sent to, and it provides information about whether the message was opened or not, and what links were clicked. But it doesn’t point out what deliveries returned an error.

    Could anybody give me a hand exporting a list of the failed deliveries?

    Thanks in advance

    #278798
    Stefano
    Keymaster

    The exported list should be limited only to subscriber which resulted in an error, probably the error explanation is missing from the export, I’ve asked to check.

    #279193
    altercat
    Participant

    Thanks Stefano – please let me know if there’s any news! That’s an important malfunction, cause without knowing which addresses give an error on delivery I can’t keep my list clean and my messages are then marked as spam by delivering servers…

Viewing 3 posts - 1 through 3 (of 3 total)
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