Home Forums Newsletter Plugin Support Forum Exchange 2007

This topic contains 2 replies, has 2 voices, and was last updated by  PAshton 3 days, 1 hour ago.

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  • #138339

    PAshton
    Participant

    Hi

    I’m struggling a bit to get The Newsletter Plugin to work using my Exchange 2007 server as sender – I want to do this to avoid the newsletters going in to SPAM. I’ve checked, and I am able to send using my SMTP server using an external service here:
    https://www.smtper.net/

    I’ve tried every combination of port (25 / 465 / 587), No secure protocol / SSL / TLS, Authentication, and Insecure SSL – but after a long pause I keep getting:

    2018-12-06 16:13:23	Connection: opening to smtp.mytld.co.uk:25, timeout=300, options=array (
                       	                    'ssl' => 
                       	                    array (
                       	                      'verify_peer' => false,
                       	                      'verify_peer_name' => false,
                       	                      'allow_self_signed' => true,
                       	                    ),
                       	                  )
    2018-12-06 16:14:27	Connection: Failed to connect to server. Error number 2. "Error notice: stream_socket_client(): unable to connect to smtp.citi.co.uk:25 (Connection timed out)
    2018-12-06 16:14:27	SMTP ERROR: Failed to connect to server: Connection timed out (110)
    2018-12-06 16:14:27	SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    I’ve checked, and openssl is loaded and working on the external website host.

    I’ve also tried setting up an Exchange connector as an open relay for the external website host…

    Can anyone point me in the direction of the logs I need to check to see what is going wrong?

    Thanks in advance.

    Paul

    #138512

    Stefano
    Keymaster

    Hi, the connection timeout is a sign of a connection block between the two server (the site server and the exchange server). Could be a firewall rule, you should check with the provider.

    Stefano.

    #138516

    PAshton
    Participant

    Hi Stefano

    Thanks for your reply – I’ve worked on it some more today, and I have got it working now.

    It was an Exchange 2007 configuration issue 🙂

    Thanks

    Paul

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