Home Forums Newsletter Plugin Support “Error while installing” message when installing Advanced Import

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  • #274318
    Anonymous
    Inactive

    I get “Error while installing” message when installing Advanced Import.

    How do I diagnose this? How do I fix it?

    #274528
    Stefano
    Keymaster

    Hi, try to get the package from the account page in this site and upload it from your plugins panel. It that does not work, you need to check with the provider the error reason.

    #277505
    KlaudiaS
    Participant

    same here, when installing advanced export I get the message “Error while installing”
    I got the package from this site. What can I ask my provider?

    #282173
    damezina
    Participant

    same here. Your solution works, but hard to find this page: maybe update the error message with “please install manually from thenewsletterplugin.com/account/downloads” would help (it works, manually).

    #282210
    Stefano
    Keymaster

    The error message is from WP, we cannot change it 🙁

Viewing 5 posts - 1 through 5 (of 5 total)
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