Home Forums Newsletter Plugin Support Forum Error message “No subscriber found.”

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #250253
    adm19cov35uop
    Participant

    I setup double opt-in after ensuring that Newsletter worked properly.

    Here are the steps I followed after configuring double opt-in:

    a. Registered using First Name, Last Name and email address
    b. Received the “Please confirm your subscription” email
    c. Clicked on the link “Please confirm your subscription by clicking here!”
    d. Subscription confirmed, received the “Welcome” email
    e. Cancelled subscription
    f. Received the “Goodbye” email
    g. Registered again using First Name, Last Name and email address
    h. Received the “Please confirm your subscription” email
    i. Clicked on the link “Please confirm your subscription by clicking here!”
    j. Received “No subscriber found.” message!

    Any ideas on why? I looked at the responses to others who received the “No subscriber found.” message and didn’t get ideas on how to fix this!

    Thanks very much.

    #250260
    Stefano
    Keymaster

    Hi, that is weird. Are you sure you clicked on the confirmation of the second email and not the first one? Because the personal token changes after the first cancellation.

    Stefano.

    #251722
    adm19cov35uop
    Participant

    Just realized I never responded Stefano, sorry about that.

    I tried it again a couple of days later and all was fine!

    Thanks very much

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.