Home Forums Newsletter Plugin Support Emails sended has broken images links “/icon-paste.png” and “/icon-copy.png”

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #347235
    User
    Participant

    Emails sended has broken images links “/icon-paste.png” and “/icon-copy.png”

    #347302
    Michael
    Keymaster

    Hello,

    are those images present in your media library? Could you please send a test newsletter (with the broken links) at michael@thenewsletterplugin.com?

    Michael

    #347503
    hansetob
    Participant

    Hello Michael,

    I have the same problem. I do not use the icons in the newsletter layout. They are added automatically when a test mail is sent.

    Here is a screenshot of a test mail in GMail:

    https://drive.google.com/file/d/13KISyfE10C0voKquedwu5PwtYMq_M3zb/view?usp=sharing

    The icons also don’t load properly inside the editor:

    https://drive.google.com/file/d/1nWbpShIg83ZSjBhBRrcfoO1VDhooUkYy/view?usp=sharing

    I will forward that E-Mail to you.

    How can I fix this?

    Kind regards

    Tobias

    #347504
    hansetob
    Participant

    Sorry, I accidentally mixed up the links.

    #347505
    Stefano
    Keymaster

    Those icons are from a third-party plugin adding the copy and paste; probably they are still there and the composer cannot remove them.

    #347506
    hansetob
    Participant

    Hi Stefano,

    thanks for your prompt reply. Indeed, the plugin “Advanced Composer Blocks for Newsletter” from Marcus Burnette causes the problem. Probably, it needs an update. Deactivating the plugin solved the problem.

    Kind regards,

    Tobias

    #347550
    Michael
    Keymaster

    Hello Tobias,

    since we are personally in touch with Marcus, I will drop him a line to make him aware of this behaviour, so he can hopefully release an update soon.

    Thanks for noticing us,
    Michael

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.