Home Forums Newsletter Plugin Support Email: Your Site is Experiencing a Technical Issue

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  • #297887
    thedjsessions
    Participant

    Hello everyone,

    I am getting the following email from my site and I am not sure why. I have checked with AWS and both my identities are verified.

    This happened when I was trying to send a test email. I am not familiar with the error message or how to fix it.

    Any help would be greatly appreciated.

    ____________________________________________________

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Newsletter – Amazon SES.

    First, visit your website (https://www.thedjsessions.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.thedjsessions.com/wp-admin/admin.php?page=newsletter_emails_composer&id=10) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.1.1
    Active theme: Kentha Child (version 2.0.0)
    Current plugin: Newsletter – Amazon SES (version 1.3.8)
    PHP version 8.0.26

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 41 of the file /home/iamedia007/public_html/thedjsessions.com/wp-content/plugins/newsletter-amazon/api/GuzzleHttp/functions.php. Error message: Cannot redeclare GuzzleHttp\describe_type() (previously declared in /home/iamedia007/public_html/thedjsessions.com/wp-content/plugins/feedzy-rss-feeds-pro/vendor/guzzlehttp/guzzle/src/functions.php:16)

    #297990
    Stefano
    Keymaster

    Hi, the plugin feedzy-rss-feeds-pro is including the library guzzle which is even part of the amazon SDK we need to include to use amazon ses. We care to activate the library only when we need to use it, probably the feedzy-rss-feeds-pro plugin loads it every time and the two versions conflict.
    Unfortunately, there is nothing that can be done that not to use one of the plugins.

    #297991
    Stefano
    Keymaster

    Hi, the plugin feedzy-rss-feeds-pro is including the library guzzle which is even part of the amazon SDK we need to include to use amazon ses. We care to activate the library only when we need to use it, probably the feedzy-rss-feeds-pro plugin loads it every time and the two versions conflict.
    Unfortunately, there is nothing that can be done that not to use one of the plugins.

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