Home Forums Newsletter Plugin Support email was not sent to new subscriber

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  • #322021

    I installed the plugin and performed the email sending test in the configuration. All right, the email arrives.

    But when a new subscriber joins the list, they do not receive the subscription confirmation email.


    Hi, if the test is ok, the plugin can send emails from your site. When the confirmation email is not sent, probably it is dropped by your provider (spam filters). Try to change the subject and a bit the content of that email (see the Subscripton/Settings/Activation tab).

    If you kindly share you site address, I can do a test subscription to see if I receive the email.

    Have you checked the spam folder?


    Change the email text and also check the SPAN box. The email doesn’t arrive.

    This is the form.


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