Home Forums Newsletter Plugin Support Forum Elastic Email

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  • #242381
    bobills
    Participant

    I am a new user of elastic email and trying to get it to send a test email before applying to my entire distribution list. However, I continue to get the error message “Incorrect apikey or the ‘apikey’ parameter is missing.” I have been working with Elastic Email support for the last 3 days to no avail. My domain is verified and I am copying the exact api key into newsletter. Any thoughts?

    #242397
    Stefano
    Keymaster

    Hi, but are you using our integration? Would you be so kind to open a support ticket so a tech can take it in charge?

    Thank you.

    #242399
    bobills
    Participant

    Thanks Stefano. Yes I am using the newsletter integration. I opened up a support ticket. Thanks

Viewing 3 posts - 1 through 3 (of 3 total)
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