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  • October 23, 2019 at 6:02 pm #242381
    bobills
    Participant

    I am a new user of elastic email and trying to get it to send a test email before applying to my entire distribution list. However, I continue to get the error message "Incorrect apikey or the 'apikey' parameter is missing." I have been working with Elastic Email support for the last 3 days to no avail. My domain is verified and I am copying the exact api key into newsletter. Any thoughts?

    October 23, 2019 at 9:07 pm #242397
    Stefano
    Keymaster

    Hi, but are you using our integration? Would you be so kind to open a support ticket so a tech can take it in charge?

    Thank you.

    October 23, 2019 at 9:14 pm #242399
    bobills
    Participant

    Thanks Stefano. Yes I am using the newsletter integration. I opened up a support ticket. Thanks

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