Home Forums Newsletter Plugin Support Double Opt In – Not Working

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  • #36061
    JSpano
    Participant

    While setting up the plugin, the Double Opt system is not working for me.
    I can input my email address and have it redirect me elsewhere (the destination doesn’t really matter, if I understand correctly); and it will send me an email confirmation–meanwhile in the subscriber list the email address will say “Not Confirmed.”

    When I click the activation email, it errs and leaves a blank screen w/ URL of domain, showing “Subscriber not found.” This means, also, that the subscriber is still unconfirmed.

    I’d appreciate assistance here, y’all.

    Sincerely,
    Jordan

    #36080
    Stefano
    Keymaster

    Hi, where can I test the subscription to receive a confirmation email?

    #36090
    JSpano
    Participant

    Hi Stefano,

    You can test it at the bottom of the page in the subscriber form at this link:

    https://staging2.herbalnitro.com

    Thanks!

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