Home Forums Newsletter Plugin Support Database Error when I go to import subscribers

  • This topic has 1 reply, 1 voice, and was last updated 6 years ago by Anonymous.
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  • #90785
    Anonymous
    Inactive

    Hi, I’ve been trying to import subscribers (a few 100 at a time) and i’ve only managed to successfully import once. Every other time, I get a database error which looks like this:

    03-05-2018 15:42:17 – FATAL – m: 16.2 MB, u: 1 –
    03-05-2018 15:42:17 – FATAL – m: 16.2 MB, u: 1 – SHOW FULL COLUMNS FROM wpqq_newsletter
    03-05-2018 15:43:20 – FATAL – m: 16.2 MB, u: 1 –
    03-05-2018 15:43:20 – FATAL – m: 16.2 MB, u: 1 – SHOW FULL COLUMNS FROM wpqq_newsletter
    03-05-2018 15:44:17 – FATAL – m: 16.2 MB, u: 1 –
    03-05-2018 15:44:17 – FATAL – m: 16.2 MB, u: 1 – SHOW FULL COLUMNS FROM wpqq_newsletter

    Any ideas what this could be?

    #90931
    Anonymous
    Inactive

    Edit: I found a workaround by instead pasting the data into the required fields. I’m not sure if the database error is a problem with the plugin handling multiple hundred records or if it’s to do with our hosting.

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