Home Forums Newsletter Plugin Support Database error when creating newsletter

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  • #296708
    rbdev
    Participant

    When trying to save a newsletter after creating it, I get the message ‘Database error. If you were saving a newsletter try a table upgrade from the status panel.’

    Trying the table upgrade from the status panel I get these errors:
    ‘It was not possible to run the conversion for the table wp_newsletter_emails – Table ‘wp_rb.wp_newsletter_emails’ doesn’t exist’
    ‘It was not possible to run the conversion for the table wp_newsletter_emails – Table ‘wp_rb.wp_newsletter’ doesn’t exist’

    #297445
    Stefano
    Keymaster

    Hi, you’re missing all the newsletter plugin tables. Try to deactivate and reactivate it. If the tables are not created it means the database user set in your wp-config.php file has not the “create” permission.

    #298532
    rbdev
    Participant

    Hi, thanks for your reply.

    I’ve tried deactivating and reactivating the plugin but I still get the same issue. I’ve also verified that the database user has the ‘create’ permission as I was able to create a table manually while logged in as this user.

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