Home Forums Newsletter Plugin Support Database error when adding subscriber im backend

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  • #40728
    ricardusk
    Participant

    Hi,

    When i add a subscriber in the backend it gives me the following error:
    Database error see the log files (log files path can be found on Newsletter diagnostic panel)

    It saves the email address but does not save the list options, or any other fields like name gender etc.

    I tried to look up the log files, but can’t seem to find any error logs

    Hope you can help

    Cheers
    Richard

    #40733
    Stefano
    Keymaster

    Have you checked the log files in the status panel?

    Stefano.

    #40740
    ricardusk
    Participant

    Yes, no log files there.
    and everything there is green except for cron calls (The blog cron system is NOT triggere enough often. )

    #40744
    ricardusk
    Participant

    WordPress-Datenbank-Fehler: [Unknown column ‘list_21’ in ‘field list’]
    UPDATE wp_newsletter SET email = ‘richardkatuin@gmail.com’, name = ”, surname = ”, sex = ‘n’, status = ‘C’, test = ‘0’, feed = ‘0’, list_1 = ‘0’, list_2 = ‘1’, list_3 = ‘0’, list_4 = ‘0’, list_5 = ‘0’, list_6 = ‘0’, list_7 = ‘0’, list_8 = ‘0’, list_9 = ‘0’, list_10 = ‘0’, list_11 = ‘0’, list_12 = ‘0’, list_13 = ‘0’, list_14 = ‘0’, list_15 = ‘0’, list_16 = ‘0’, list_17 = ‘0’, list_18 = ‘0’, list_19 = ‘0’, list_20 = ‘0’, list_21 = ‘0’, profile_1 = ”, profile_2 = ”, profile_3 = ”, profile_4 = ”, profile_5 = ”, profile_6 = ”, profile_7 = ”, profile_8 = ”, profile_9 = ”, profile_10 = ”, profile_11 = ”, profile_12 = ”, profile_13 = ”, profile_14 = ”, profile_15 = ”, profile_16 = ”, profile_17 = ”, profile_18 = ”, profile_19 = ”, profile_20 = ”, wp_user_id = ‘0’, token = ‘191dac9659’, list_22 = ‘0’, list_23 = ‘0’, list_24 = ‘0’, list_25 = ‘0’, list_26 = ‘0’, list_27 = ‘0’, list_28 = ‘0’, list_29 = ‘0’, list_30 = ‘0’, list_31 = ‘0’, list_32 = ‘0’, list_33 = ‘0’, list_34 = ‘0’, list_35 = ‘0’, list_36 = ‘0’, list_37 = ‘0’, list_38 = ‘0’, list_39 = ‘0’, list_40 = ‘0’ WHERE id = ‘6403’

    #40787
    ricardusk
    Participant

    Any ideas?

    #41279
    ricardusk
    Participant

    Here is the error log:

    14-08-2017 09:27:36 – FATAL – m: 16,4 MB, u: 1 – Unknown column ‘list_21’ in ‘field list’
    14-08-2017 09:27:36 – FATAL – m: 16,4 MB, u: 1 – UPDATE wp_newsletter SET email = ‘richardkatuin@gmail.com’, name = ”, surname = ”, sex = ‘n’, status = ‘C’, test = ‘0’, feed = ‘0’, list_1 = ‘0’, list_2 = ‘1’, list_3 = ‘0’, list_4 = ‘0’, list_5 = ‘0’, list_6 = ‘0’, list_7 = ‘0’, list_8 = ‘0’, list_9 = ‘0’, list_10 = ‘0’, list_11 = ‘0’, list_12 = ‘0’, list_13 = ‘0’, list_14 = ‘0’, list_15 = ‘0’, list_16 = ‘0’, list_17 = ‘0’, list_18 = ‘0’, list_19 = ‘0’, list_20 = ‘0’, list_21 = ‘0’, profile_1 = ”, profile_2 = ”, profile_3 = ”, profile_4 = ”, profile_5 = ”, profile_6 = ”, profile_7 = ”, profile_8 = ”, profile_9 = ”, profile_10 = ”, profile_11 = ”, profile_12 = ”, profile_13 = ”, profile_14 = ”, profile_15 = ”, profile_16 = ”, profile_17 = ”, profile_18 = ”, profile_19 = ”, profile_20 = ”, wp_user_id = ‘0’, token = ‘191dac9659’, list_22 = ‘0’, list_23 = ‘0’, list_24 = ‘0’, list_25 = ‘0’, list_26 = ‘0’, list_27 = ‘0’, list_28 = ‘0’, list_29 = ‘0’, list_30 = ‘0’, list_31 = ‘0’, list_32 = ‘0’, list_33 = ‘0’, list_34 = ‘0’, list_35 = ‘0’, list_36 = ‘0’, list_37 = ‘0’, list_38 = ‘0’, list_39 = ‘0’, list_40 = ‘0’ WHERE id = ‘6403’

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