Home › Forums › Newsletter Plugin Support › Counting of “opens” doesn’t work
My problem is that since the latest release, I have no more “opens” counting, it remains to 000 and 0% ! This was functionning correctly before the release with the same parameters.
have a good day.
Hi, we have a fix on the way. Are you looking at the stats of an autoresponder newsletter or a standard newsletter?
I have checked the follow the click option in the advanced section on YES.
Hi, it’s not clear to me what is the “follow the click option”. Could you share a screenshot?
I have sent a “traditionnal” email as I cannot insert any screenshot in my messages
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