Home Forums Newsletter Plugin Support Can't See Dashboard

  • This topic has 3 replies, 2 voices, and was last updated 7 years ago by Anonymous.
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  • #29682
    Anonymous
    Inactive

    Hello,
    I have your plugin installed on a client site and I cannot see the dashboard.
    I am on a Mac and have tried Safari and Firefox. WordPress 4.7
    I can see Settings and More, List Building, Newsletters, Subscribers, just not Dashboard.

    Any ideas?

    Here’s a screenshot

    http://www.kimspeedquest.com/wp-content/uploads/2017/02/Screen-Shot-2017-02-13-at-3.29.49-PM.png

    #29694
    Stefano
    Keymaster

    Is some kind of error or warning reported in the status panel?

    Stefano.

    #29714
    Anonymous
    Inactive

    If I click on “Setting and More” it says: “The WordPress internal schedule is not triggered enough often. See this page for more information.” That’s it.

    #30160
    Anonymous
    Inactive

    Hi any updates? I’d like to recommend for the client to purchase the premium version but not until I can see the dashboard?

    Here’s a link to a video of what I am seeing:

    https://www.dropbox.com/s/h9ys80780qza0sy/Newsletter.mov?dl=0

    This is happening on all browsers. Surely it can be anything related to the theme since it’s on the back end and it used to work before?
    I am running the latest version of WordPress.

    Thanks

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