Home Forums Newsletter Plugin Support Can you see what date people subscribed?

Viewing 22 posts - 1 through 22 (of 22 total)
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  • #301057

    Can you see what date each subscriber was added? Imported subscribers would obviously be all on the same date, but after that, is the date added tracked for all subscribers?

    #301117
    Stefano
    Keymaster

    Yes, enter the subscribe edit panel and there you can find the creation date.

    #301207

    Is that information exportable to a CSV or similar?

    #352032
    User
    Participant

    Hi, I am not able to see this information under the Subscriber Edit Panel.
    Any other workaround?

    #352108
    Michael
    Keymaster

    Hello,

    go to Subscribers > click on “edit” icon on the desired subscriber > Advanced panel

    Michael

    #352111
    User
    Participant

    Hello,
    No information is displayed next to Created.
    Same for newsletter, I can’t see when it was sent.
    For info I am running a Free account.
    Thanks.

    #352118
    Michael
    Keymaster

    Sorry, so the “Date” column in newsletters panel is empty even for sent newsletters?

    Michael

    #352119
    User
    Participant

    Yes. I can’t see any date anywhere.
    Thank you.

    #352120
    Michael
    Keymaster

    That’s weird, it leads me to think that some database tables got deleted. Please try the following: register a new dummy subscriber, confirm it, and check if the “Created on” field gets populated.

    Michael

    #352121
    User
    Participant

    Hello,
    I tried your recommendation but it didn’t work.
    Thank you.

    #352254
    Michael
    Keymaster

    So, to summarize: even with a new subscriber that you manually entered (and confirmed), the “Created On” field in Advanced panel remains empy. Is that right? Sorry but I need to verify all the steps

    #352256
    User
    Participant

    Yes. This is correct.
    Same for the newsletter sent date. I can’t see when a newsletter has been sent.
    Thank you.

    #352257
    Michael
    Keymaster

    Hello,

    please go to Help > System, at the end of the page click on “Show advanced parameters”, the page will reload. Please send us a screenshot of that page.

    Thanks

    #352258
    User
    Participant

    Hello,
    How can I send it to you?
    Please specify Subject and email. Thank you.

    #352297
    User
    Participant
    #352298
    Stefano
    Keymaster

    Hi, the db seems ok. Please, if you don’t see dates in different places, check the WP/Settings: what’s in the date and time formats?

    #352299
    User
    Participant

    Hello, Could you please give me the path? I didn’t understand which WP/Settings we’re talking about. Thank you

    #352300
    Stefano
    Keymaster

    Your WordPress main settings page, where there are the site configurations, sorry!

    #352301
    User
    Participant
    #352302
    Stefano
    Keymaster

    Hi, and that’s the problem, your time and date formats are empty. Set them to the preferred values and you’ll get the dates correctly displayed even in our plugin.

    #352303
    User
    Participant

    Hello,
    It worked like a charm.
    Thank you for your knowledgeable support.
    Please tell me where I can rate your service.

    #352308
    Michael
    Keymaster

    Hello,

    thanks for your kind words. If you want, you can leave a feedback here: https://wordpress.org/plugins/newsletter/#reviews

    You’d need to create a free wp.org account.

    Thanks again!

    Michael

Viewing 22 posts - 1 through 22 (of 22 total)
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