Can the same user sign up for different lists?

[User]

I have multiple lists. I am using the Locked Content Addon to hide different content for different lists.

This is an example of how I embedded a specific list in my Pages:
[newsletter_lock lists=’17′]
Here is your free cat book!
[/newsletter_lock]

This would then sign up the user for List 17.

I would use similar code for the other lists.

However, can the same user sign up for different lists?

I have tested it and I find that if a user signs up for a list, they aren’t added to any list unless the “Enforced” option is checked. But if that is checked, then the user will be automatically added to all lists that have “Enforced” checked, even if they didn’t sign up for that list. Also, once they sign up for one list, they can see the hidden content on all lists, even ones they haven’t signed up for.

Is there any way to make it so that the same user can sign up for different lists, but they will only be added to the list they signed up for? And also that they will only see the “locked content” that belongs to the list they have signed up to?

Thanks!

[Michael]

Hello,

“enforced” means that a particular list is assigned to all subscribers, regardless of where they signed up from. Aside from this, you can’t currently specify different lists on various locked content locations. What is going to be shown will always be what you set in Locked Content panel.

Michael

[User]

@Michael Thanks! Ignoring the locked content aspect, is it possible for the same user to sign up for different lists (without signing up for all of them)

I have tried it, and found that if a user is already signed up for one list, then when they sign up for another one, “registration error” is displayed.

However, in this reddit thread people say it is possible:
https://www.reddit.com/r/Wordpress/comments/1lvgx31/whats_the_best_free_plugin_to_allow_the_same_user/
(see the comment by DashBC who says it works)

Can you advise? Thanks!

[Michael]

Hello,

if you have various subscription forms in your website that are connected to various lists, an already subscribed user should be able to sign up multiple times if you set “Allowed” on Subscription > Settings > Subscription of existing subscribers. In this way, they’ll update their profile options regarding which lists they are subscribed to. Another option is to ask your subscribers to update their profile options with a dedicated newsletter and a direct link to their profile.

Michael

[User]

@Michael Thanks! On my website, I have the following settings:

1) Newsletter settings:
Under Newsletter > Subscription > Settings > Subscription:
Opt in: Single Opt in
Subscription of existing subscribers:
When Confirmed: Allowed
When Unsubscribed: Allowed
When bounced or complained: Not allowed.
When not confirmed: Allowed.

Under Newsletter > Subscription > Lists
All lists are set to Public with Enforced unchecked.

2) On My WordPress pages, I use this format to in shortcode to embed the list:
[newsletter_form lists="1"]
Each newsletter is embedded on a separate word press page with the list number changed to reflect the relevant list.

However, despite these settings, a user can only sign up for one list. If they try to sign up for a different list, “Registration error” is displayed. Is there anyway to fix it or debug it to find out what’s going wrong?

Thanks!

[Michael]

Hello,

you probably have Antispam active and those subscriptions are triggering it. Please try disabling it and perform some tests.

Michael

[User]

@Michael Thanks for your continued help! I do not have any Antispam active. I actually created a clone of my website and on my clone, I disabled all plugins apart from the newsletter plugins.

Yet, still if a user subscribes to one newsletter and then goes to another, it says “Registration Error”

Is there anyway I can see what triggers that error? I have tried turning on define( ‘WP_DEBUG’, true ); in wp-config.php, but when “Registration Error” is triggered it doesn’t print anything in the debug.log

Thanks in advance for any help you can offer.

[Michael]

Hello,

can you tell me your website url ?

Michael

[User]

@Michael

The URL is https://smile.ws/

The sign up pages are here:
https://smile.ws/cw26x/
https://smile.ws/cw3-2/
https://smile.ws/cw3/

If you sign up for one form, then when you sign up for another, a message saying “registration error” is displayed.

[Michael]

Hello,

could you send me a screenshot of Subscription > Settings > Antispam panel?

Thanks,
Michael

[User]

Ah, the problem was that Antiflood had too low a value, so if a person signed up and then signed up too quickly to another list, it would trigger the “Registration error” message. I set it to a higher value and it works now! Thanks!

Perhaps for a future version of the plugin, the “Registration error” message could be more informative (e.g. “You just signed up for a newsletter. Please wait a few minutes and try again”)

[Michael]

Hello,

feedback noted, thank you! Glad we’ve worked this out.

Michael

[Author]

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