Home Forums Newsletter Plugin Support Forum Bug on unsubscribe-newsletter-page?

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  • #123108
    Scrilla
    Participant

    Hello,

    if you click in a newsletter-email on this part to unsubscribe the newsletter: https://gyazo.com/90deb0efa9f7b9ee4db046f2612028d3

    then you come to this unsubscribe-newsletter-page: https://gyazo.com/163dab6509e4f763415597876a8400f2

    alright, but here you can see 2 times of a email-box on this page, but why? Its a bug? How I can fix this?

    Thanks in advance!

    Best regards from germany

    • This topic was modified 1 year, 5 months ago by Scrilla.
    #126722
    Constanze
    Participant

    Any news on this issue? I have the same problem with my unsubscribe page!

    #126726
    Scrilla
    Participant

    I dont have any news on this issue, this bug is still present.

    #129206
    Stefano
    Keymaster

    Hi, check the subscription configuration panel: the deutsche translation had a problem in the past and you’ll find a double {subscription_form} in the subscription text option. Remove one of the two.

    Then be sure the dedicated page for newsletter selected on main setting contains only the [newsletter] shortcode.

    Stefano.

    #129277
    Scrilla
    Participant

    Wow thank you very much @Stefano .
    That was really easy, before i had dont see the second shortcode in this area.

    Best regards from germany

    //closed

    • This reply was modified 1 year, 4 months ago by Scrilla.
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