Getting Started

bounced emails and complain reports

Home › Forums › Newsletter Plugin Support › bounced emails and complain reports

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • September 12, 2022 at 1:03 pm #289342
    Davide
    Participant

    Hi!
    I am using your plugin with Amazon SES through SMTP, not the addon, to send my PR and communications. The issue is that it doesn’t change the status of the subscribers for bounced emails and complain reports (spam marked emails). Where am I doing it wrong? Thanks

    September 21, 2022 at 12:58 pm #289582
    Davide
    Participant

    Hi!
    I understand that this is the “support” for the free version of the plugin, but it seems that no one is giving support lately.

    Thanks

    September 21, 2022 at 3:38 pm #289588
    Stefano
    Keymaster

    It’s correct, the notification of bounce and complaints is implemented only in our amazon addon and sending with the amazon API.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.