Body encoding changes when nl subject contains umlaut

[Larsipulami]

Hi there. I am experiencing a weird issue and it took me a while to figure out where the origin lies.

When composing/editing a newsletter, as soon as I have an umlaut (like ä) in the subject line, all the umlauts in the newsletter become wrongly encoded – for example “ü” becomes “ü”.

System/UA ofc is running with UTF-8.

Preview of the newsletter in the composer looks fine though, only all mail clients display the wrong encoding behavior.

What’s going on? 🙂

Cheers

[Stefano]

Hi, are you using an SMTP plugin? WP SMTP Pro?

[Larsipulami]

Yes, exactly

[Stefano]

Ok, disable the tracking of that plugin, when enable they, we don’t know why, change the encoding declared messing up the messages.

[Larsipulami]

What do you mean by disabling tracking of that plugin?

[Larsipulami]

An answer is very much appreciated, thx.

[it]

I am having the same issue. I don’t think we’ve changed anything.

[Evi]

I had the same problem, as soon as I had an umlaut in the subject, the entire email was coded incorrectly (took me 2 hours to figure this out 😀 )

I was able to solve the problem by switching from wp smtp pro to the free version. Apparently the said tracking of emails (email protocols) is not activated because this is a paid function.

hope this helps 🙂

[Author]

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