Blog post not appearing in list of options

[User]

Each month, my agency sends a newsletter created from a blog post. Usually it’s very easy to copy the last month’s newsletter and swap out the blog post. However this month, the post I want to pull in is not appearing in the list of options. In fact, the most recent 2 blog posts don’t appear anywhere on the list.

[Michael]

Hello,

are those posts public and published? Also try creating a new test newsletter (without duplicating an older one) and see if those last posts appear there.

Michael

[User]

Yes, they’re published/public. I tried creating a new email and they still didn’t show up. Thanks anyway!

[Michael]

No worries, let’s troubleshoot this. Are those new posts “normal posts” or by any chance are they custom post types? May I have the url of your website?

Michael

[User]

I think they’re normal posts – though I did not create them. The URL is metroparks.org. The first two blog posts on the home page are the problem ones.

[Michael]

Hi,

please try adding a dummy category (a newly created one, like “test”) to the last post you’ve published (the one that isn’t showing up), then create a blank template in Newsletter and add the posts block. Then use the category filter and search for the dummy category. Let me know if this way the post shows up or not.

Michael

[User]

Hm, I don’t see a category filter. I’m using the “a single full post” block.

[Michael]

Hey, sorry for the delay. I apologize, I thought your were using the Blog Posts block, not the Single Post one. Okay, there’s no category filter there. It’s a bit weird that your latest posts don’t appear there, can you try creating a “blank” test post from WordPress > Posts > Add new, save it and make it public, and see if it appears?

Michael

[User]

Tried creating a blank post – I don’t see it in the drop down.

[Michael]

So the problem lies elsewhere. Let me talk with our developers to check possible reasons for this behaviour. Thanks

Michael

[User]

Thank you, appreciate your support so much!

[Michael]

Hello,

just a quick heads up. We were unable to replicate this issue on our environments, so our last viable option is to directly access your WordPress backend. If you agree to do so, please write me at michael @ thenewsletterplugin.com so I can explain how to set up a temporary admin access.

Michael

[Author]

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