Home Forums Newsletter Plugin Support Blank page after newsletter form submit, ?na=s attribute is added to the URL

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  • #310741
    Ellenrusak
    Participant

    Hi,
    Could you please tell what can be a reason of this issue? I see a blank page after newsletter form submit, and ?na=s attribute is added to the URL. Email is not send.
    Please help,
    Regards,
    Ellen

    #310743
    ozgurtore
    Participant

    Hi,
    I also have the same problem.

    #310745
    Stefano
    Keymaster

    Hi, a blank page from the server is usually a fatal error: you should check the error logs of the server (ask the provider) for some fatal error: there we can find an explanation.

    Please, run a test from the System/Deliery panel: the fatal error could be a problem in your mailing system.

    #310750
    jetmac629
    Participant

    I have the same problem, across all sites. My network error log says the following:

    [04-Dec-2023 18:19:16 UTC] PHP Fatal error: Uncaught Error: Using $this when not in object context in /var/web/site/public_html/wp-content/plugins/newsletter/includes/module.php:1016

    #310751
    jetmac629
    Participant

    Here is the full stacktrace:

    PHP Stacktrace:
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    – undefined
    /var/web/site/public_html/wp-content/plugins/newsletter/subscription/subscription.php(126): NewsletterModule::request_to_antibot_form(‘Sign Up’, false)
    /var/web/site/public_html/wp-includes/class-wp-hook.php(324): NewsletterSubscription->hook_newsletter_action(‘s’, NULL, NULL)
    /var/web/site/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    /var/web/site/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    /var/web/site/public_html/wp-content/plugins/newsletter/plugin.php(243): do_action(‘newsletter_acti…’, ‘s’, NULL, NULL)
    /var/web/site/public_html/wp-includes/class-wp-hook.php(324): Newsletter->hook_wp_loaded(”)
    /var/web/site/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
    /var/web/site/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    /var/web/site/public_html/wp-settings.php(665): do_action(‘wp_loaded’)
    /var/web/site/public_html/wp-config.php(96): require_once(‘/var/web/site/p…’)
    /var/web/site/public_html/wp-load.php(50): require_once(‘/var/web/site/p…’)
    /var/web/site/public_html/wp-blog-header.php(13): require_once(‘/var/web/site/p…’)
    /var/web/site/public_html/index.php(17): require(‘/var/web/site/p…’)
    {main} thrown in /var/web/site/public_html/wp-content/plugins/newsletter/includes/module.php on line 1016

    #310753
    ozgurtore
    Participant

    Today’s logs pertaining to the newsletter plugin:

    [04-Dec-2023 18:32:48 UTC] PHP Fatal error: Uncaught Error: Using $this when not in object context in /public_html/wp-content/plugins/newsletter/includes/module.php:1016
    Stack trace:
    #0 public_html/wp-content/plugins/newsletter/subscription/subscription.php(126): NewsletterModule::request_to_antibot_form(‘Subscribe’, true)
    #1 /public_html/wp-includes/class-wp-hook.php(324): NewsletterSubscription->hook_newsletter_action(‘s’, NULL, NULL)
    #2 /public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
    #3 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /public_html/wp-content/plugins/newsletter/plugin.php(243): do_action(‘newsletter_acti…’, ‘s’, NULL, NULL)
    #5 /public_html/wp-includes/class-wp-hook.php(324): Newsletter->hook_wp_loaded(”)
    #6 /public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
    #7 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #8 /public_html/wp-settings.php(665): do_action(‘wp_loaded’)
    #9 /public_html/wp-config.php(96): require_once(‘/p…’)
    #10 /public_html/wp-load.php(50): require_once(‘/p…’)
    #11 /public_html/wp-blog-header.php(13): require_once(‘/p…’)
    #12 /public_html/index.php(17): require(‘/p…’)
    #13 {main}
    thrown in /public_html/wp-content/plugins/newsletter/includes/module.php on line 1016

    #310770
    Stefano
    Keymaster

    Hi, please update to version 8.0.6 it was a bug of the antibot.

    #310772
    Ellenrusak
    Participant

    Thank you, Stefano!

    #310773
    jetmac629
    Participant

    Updated to 8.0.6 and it’s still happening. Have cleared cache, browser history files, etc.

    #310774
    jetmac629
    Participant

    Wait – spoke too soon. Was my error – works perfectly. Thank you!

    #310777
    ozgurtore
    Participant

    Thanks, now it works!

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