Home › Forums › Newsletter Plugin Support › Automated Newsletter Footer in Composer – Unsubscribe Link does not work

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  • January 20, 2023 at 11:19 am #293752
    LittleWombat
    Participant

    Hello everyone,
    I have a problem with the unsubscribtion link in my Email Footer. I usually use the templates for the creation of newsletters. Now we recognized that the automatically generated links (unsubscribe / edit settings / etc) do not work. How can I edit these links or rather how can I add a unsubscribe link in my Email footer?
    Thanks in advance for your help.

    January 20, 2023 at 5:43 pm #293804
    Stefano
    Keymaster

    Hi, if you’re testing the template in Automated, links are not active since the template is not a real email. They work when a real newsletter is generated.

    January 20, 2023 at 6:09 pm #293812
    LittleWombat
    Participant

    Hello Stefano,
    I know this. But it is not working also by all subscribers. We got many complaints from them and we already added a test Subscriber an send a real newsletter. It did not work either.

    January 20, 2023 at 6:10 pm #293814
    LittleWombat
    Participant

    We use the template generated Footer from the Plugin

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