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  • #82089
    johanhorak
    Participant

    I sit with a predicament.

    I have a new website with existing subscribers that I brought over from my old site.

    I have added posts to the blog and now want to send out a monthly automated newsletter to them.

    Unfortunately the Automated Newsletter work only on the latest blog post and not on old blog posts.

    Not sure how to send historic blog posts to my Automated Newsletter subscribers.

    I suppose I can go and create an Autoresponder but then I have this issue https://www.thenewsletterplugin.com/forums/topic/autoresponder-activate-for-existing-subscribers

    #82239
    Stefano
    Keymaster

    Hi, for pro extensions, please open a support ticket to have right people getting back with an answer. Anyway the automated channel starts from the older posts in the number specified as max post to include. The starting date can even be set on the channel moving it back and forward.

    Stefano.

    #82679
    johanhorak
    Participant

    I have this ticket but get no response from it.

    Am I doing something wrong?

    I paid for the plugin. https://www.thenewsletterplugin.com/ticket/82245#reply-82642

    I started the question above.

    Stefano said" automated channel starts from the older posts in the number specified as max post to include. The starting date can even be set on the channel moving it back and forward.

    As a new user I have no clue or experience with the newsletter way of working:

    1) starts from the older posts: What does it mean? I have it differently. On my admin area I have it only showing the latests post at Max posts to extract=1. https://screencast.com/t/2meQlv5i (And the only way to get the post "pushed" to "New posts from last sending" is to change the post's posting date.

    2) The starting date can even be set on the channel moving it back and forward. Unfortunately this comment is not clear. Where is starting date set on the channel for the Auto newsletter? Please share the steps on how to do this as I am not seeing it.

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