Activation Link does't work. Message: "No subscriber found".

[CFH-Michael]

Hello forum,

thanks for your attention. Currently we are setting up a new blog. After a couple of weeks without tests, we notice that some problems. I already checked the documentation, but I didn’t find a helpful article. Maybe someone have more luck or a similar problem. After this post I will check the logs of my system. If I find something suspicious, I will update this post.

Problem:
Every new subscriber gets his personal activation link. After a click on it, the new page loads and a message like: “No subscriber found” appear. I now it works a couple of weeks ago and I’m pretty sure that the provider is not the problem.

Every helpful comment is welcome.

Cheers
Michael

[Stefano]

Hi, it means the link is not conveying information about the subscriber. Usually is could be a problem of server configuration changing the query string or removing it /for example by a caching plugin.

Can you share your blog address?

Stefano.

[CFH-Michael]

Hello Stefano,

thank you for your answer! I compare the link of an old user with that of a new user. There was a different between then.

https://cashflow-heroes.de/?na=c&nk%({id}-{secret}
After changing from “%” to “=” everything works perfect. Looks one of my plugins doing a good job…better than I want. Will check it in the evening.

You can reach the blog via the adress above.

[CFH-Michael]

Update:

Checked my plugins and deactivate it one by one. Couldn’t find a difference. I only found something very strange.

When I change the status of one “confirmed” subscriber to “non-confirmed” and sent him the activation link again, everything works well. The link have the correct syntax. It only don’t work for new subscribers.

I’m running out of ideas but I would like to solve this problem. My last idea would be to try my oldest backup and pray. Otherwise delete and reinstall the plugin.

[CFH-Michael]

Found the problem. Thread can be closed and/or deleted.

After a lot of testing and using my backups I found out, that the Mailprovider don’t work anylonger. I used “trash-mail.com” for generating fake adresses. It works weeks ago but right now its not useable. After testing with gmail and other provider everything works well.

Cheers
Michael

[Author]

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