Home Forums Newsletter Plugin Support Activation Email and Welcome Email sent same time

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  • #303760
    Anonymous
    Inactive

    Hi

    my problem is:
    1) the activation email to the customer is sent same time with the welcome email.
    2) the activation email lands in the spam folder while the welcome email lands in the inbox

    How to fix that?

    Thanks!

    #304259
    Stefano
    Keymaster

    Hi, the welcome email is sent only on confirmation. Are ALL welcome emails sent immediately or only when you test it? A possible problem could be antivirus softwares activating the link inside the activation email.

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