Home Forums Newsletter Plugin Support 404 when I create a newsletter "responsive drag and drop"

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  • #101378
    christophe.G
    Participant

    Hello,
    First of all, great thank you for this plugin you made !
    I am trying it, and I like a lot of functions, it is very complete …
    I just have a little problem, when I create a newsletter “responsive drag and drop”, if I click “save and preview”, I get a page 403 or 404, impossible to continue …
    I specify that my admin directory is protected by a double password with htaccess, but I tried also by removing the htaccess, and it’s identical …
    Some other creation methods work normally (I have not tested all the methods).
    I’m sorry if this problem has already been treated elsewhere, I have not found by searching in forum …
    Thank you in advance for your help.
    Best regards.

    #101492
    Stefano
    Keymaster

    Probably you have a 403 and this is the mod_security of apache (or a security plugin) which sees you’re save a full html and blocks that operation. Ask the provider to disable mod_security for the wp-admin folder.

    Stefano.

    #101532
    christophe.G
    Participant

    Thank you so much ! yes it’s a 403 page and the problem comes from mod-security Apache … It’s Ok now (I will disable apache security mode when I need this function)
    Best regards

Viewing 3 posts - 1 through 3 (of 3 total)
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