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403 error on Subscription configuration when click 'save' or 'send a test'

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  • This topic has 2 replies, 2 voices, and was last updated 7 years ago by Anonymous.
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  • July 12, 2018 at 7:35 pm #108091
    Anonymous
    Inactive

    Under List building > Subscription configuration > Welcome tab, I get a 403 error every time I try to save or click ‘Send a test’. Any idea what could be causing this?

    July 13, 2018 at 1:41 pm #108245
    Stefano
    Keymaster

    403 is a security plugin OR a security module in the server, can you ask the provider to check?

    July 16, 2018 at 9:14 am #108642
    Anonymous
    Inactive

    Thanks, Stefano, it was a security issue which I was able to resolve with my website provider. The domain needed to be whitelisted.

    Jenny, thanks for the tips, but this was with regard to my own website, logged in as admin, not someone else’s site.

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