Home Forums Newsletter Plugin Support I install Gravatar and… I can’t longer send a test of my newsletter !?

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  • #351444
    User
    Participant

    Hi,

    (sorry for my language I’m French)

    yesterday I sent my last newsletter : no problem. Today I wanted to send a test of a new newsletter and a window confirming the sending. However the shipment never arrives (not in spam either).

    I tried several emails, none are working.

    The only thing I have done since yesterday is to load an image on Gravatar.

    I just removed this image, but it doesn’t work anymore. I no longer have the default avatar of WordPress (the gray silhouette) now I have the initials of my name on a blue background as an avatar.

    What’s wrong ?

    #351556
    Michael
    Keymaster

    Hello,

    I highly doubt that the gravatar has nothing to do with this: gravatars are supported by some email clients which will look up the address against the Gravatar database: if a match is found, some email clients will display the avatar in the inbox. If you perform a test from the Help > Sending panel, do you receive that email?

    Michael

    #351577
    User
    Participant

    Hello !

    Thanks for your answer.

    I had already done this test, I just did it again. It doesn’t work anymore.

    Julien

    ps : I make the link between “Newsletter” and Gravatar only because it’s the only thing I’ve touched in the meantime.

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