Home Forums Newsletter Plugin Support Adding images to newsletter crashes wordpress

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #348011
    harryllama
    Participant

    Hello, I use the free version of Newsletter. It does a fine job with showing the latest posts, but when I try to add an image to the newsletter it just locks up the plugin and the whole site. I have no idea why this is happening, so any pointers to explanations and fixes would be appreciated. I have no problem adding text or headings, but anything with an image from my media library locks it up.
    Thanks,
    Harry

    #348012
    Stefano
    Keymaster

    Hi, are you able to select the images from the media gallery or does the block happen before the opening of the media gallery?

    #348016
    harryllama
    Participant

    Thanks for the quick response! I can open the media gallery and select the image, but then I get the spinning circle, and the whole site stops working for a short while.

    #348017
    harryllama
    Participant

    I think I found the problem, interaction with another plugin. It’s called The Paste, (Version 2.1.3 By Jörn Lund), which is used to paste images directly into the media library, rather than saving them first. It hasn’t been tested with the latest version of WordPress. I deactivated it, and that solved the issue! The image showed up in the newsletter immediately.

    #348022
    Michael
    Keymaster

    Hello Harry,

    glad to see you’ve worked this out. We’re here to help should you need anything else.

    ***
    From time to time, we ask our users to rate Newsletter based on their experience: every feedback means the world for us. If you have 5 minutes, here’s the link: https://bit.ly/please-rate-newsletter. A wordpress.org account is required. Thank you!

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.