Few months ago we started to collect, group and analyse all the support requests (both from premium users and bloggers who use the free Newsletter version). We faced a lot of different setups, configurations, hosting services and found out the common problems a blogger could face using a plugin which sends emails.
So, in order to help all the Newsletter users we created a “system status” panel, available to everyone, which analyses all the blog parameters relevant to Newsletter and give a rank to each one: OK, KO and MAYBE (with explanations on how to solve the problem).
We’re not going deep on the tech details, because you know, they’re boring : )
Instead we’re inviting all the Newsletter users to enter that panel and check out this new feature and share your feedbacks on what you see: do you have you a lot of red Ko’s? What is reported as non working properly?
In this round up we would like to better understand the common problems blogs are facing with a mail marketing system, which is probably one of the software which mostly needs all the blog resources to be reliable: database, cpu, scheduler, mail server and so on.
So, let’s share your statuses!